Services
Piano Dealer Delivery & White Glove Handover
PianoSpeed work with piano dealers to deliver instruments to customers across London, Surrey and GB mainland, fully insured, assembled in the room of choice, and handed over with the care your sale deserves.
Get an instant quoteTHE DEALER SERVICE
Delivery that represents your brand
When a customer buys a piano from your showroom, the delivery is the last impression you leave. PianoSpeed work with dealers of all sizes to carry an instrument from your premises to the customer's home, assemble it if it is a grand, and complete the handover with the care the sale deserves.
We move uprights, baby grands, grands, concert grands and digital pianos for dealers, including instruments by Yamaha, Kawai, Steinway, Bechstein, Bluthner and Bosendorfer. Every delivery is logged, insured to the instrument's value, and handled by a piano-trained crew with the right equipment for the job.
- All types: uprights, baby grands, grands, concert grands, digitals
- Fully insured to the instrument's value
- Piano-trained crew, not a general removals firm
- Fixed price confirmed before the delivery day
WHITE GLOVE HANDOVER
What a white glove handover means in practice
White glove handover means the instrument arrives at the customer's property in the same condition it left your showroom. The crew carry the piano to the room of choice, not just through the front door. For a grand, the legs and pedal lyre are reassembled and the lid refitted. For an upright, the keyboard lid is opened and the crew check the notes before they leave.
The crew wear shoe covers, protect flooring with padded boards where needed, and treat the customer's home with care. Every job is handled to the same professional standard, whether it is a modest upright or a concert grand on behalf of a flagship dealer.
TRANSIT PROTECTION
How the piano is protected from showroom to sitting room
Every piano leaves your premises in a top of the range, triple-thickness, fitted transit cover made to the instrument's dimensions. On a grand, the legs and pedal lyre are each wrapped in individual padded bags and placed in a heavy duty crate. The body travels on a padded skid board, strapped securely and braced against movement.
This is the standard that separates a specialist piano mover from a general removals firm. Your customer receives an instrument that looks and plays exactly as it did in your showroom.
ACCESS AND STAIRS
Stairs, tight access and crane lifts at the delivery address
Customers do not always live on the ground floor with level access. A flat on the second floor, a Victorian terrace with a narrow hallway, a basement music room: these are routine for a specialist piano mover. We assess access before the job and plan the safest method for the crew and the instrument.
Stairs and additional floors are chargeable and the cost is calculated automatically in the online quote, so the price you confirm is the full price. Where the piano cannot be carried up the stairs, we can arrange a crane or external hoist lift through a window or balcony. The method and the cost are confirmed with you before the delivery day.
DEALER ACCOUNTS
Arranging regular dealer deliveries
If you have regular piano deliveries, call us on 020 7164 0000 to discuss an ongoing arrangement. PianoSpeed runs one set delivery day per postcode across London and Surrey, so you can give customers a clear booking date at the point of sale. For an instant fixed price in under 60 seconds, use the online quote at book.pianospeed.com.
We cover London, Greater London, Surrey and GB mainland. For a single upcoming delivery, go straight to book.pianospeed.com, answer a few questions about the instrument and the two addresses, and confirm your slot. PianoSpeed London Limited is part of the Pianospeed Group; specialist piano storage is available through PianoStorage.co.uk if a customer needs the instrument held before delivery.
Questions
What does white glove piano handover mean?
White glove handover means the piano is carried to the room of choice, assembled where relevant, and handed over in the same condition it left your showroom. For a grand, the crew reassemble the legs, pedal lyre and lid at the delivery address. For an upright, they position the piano exactly where the customer wants it and check the notes before leaving.
Do you assemble the piano at the delivery address?
Yes. For a grand piano, the crew reattach the legs and pedal lyre and refit the lid at the delivery address. The piano is placed in the room of choice, assembled, and left ready to play. Uprights and digital pianos are positioned exactly where the customer wants them.
How much does dealer delivery cost?
Piano moves start from £125. The exact price depends on the type of piano, the distance, and the access at the delivery address including stairs and floor level. You get an instant fixed price at book.pianospeed.com in under 60 seconds. There is no site survey and no hidden charges.
Is the piano insured during dealer delivery?
Yes. Every delivery is fully insured to the instrument's value. The piano travels in a top of the range, triple-thickness fitted transit cover; on grands, legs and pedals go in individual padded bags inside a heavy duty crate. The crew are piano-trained, not general removals.
What if the customer's property has stairs or difficult access?
Stairs and floor levels are chargeable and calculated automatically in the online quote, so the price you confirm covers everything. Where a piano cannot be carried up the stairs, we can arrange a crane or external hoist lift through a window or balcony, with the method and the full cost confirmed before the delivery day.
Where do you cover for dealer deliveries?
We cover London, Greater London, Surrey and GB mainland, with a Belfast to England lane for Northern Ireland moves. Call 020 7164 0000 or book online at book.pianospeed.com to see the next available delivery day for your customer's postcode.
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